JPA Quick Start guide

Make sure you get any expenses and allowances paid to you on time by keeping the Joint Personnel Administration (JPA) system up to date.

If you get married, move home or change your bank account, don't forget to update JPA.  It's quick and easy and the best way to keep your military finances MoneyFit.

Why use JPA?

You will need to use the Joint Personnel Administration system (JPA) to keep your Service records up to date.

The sort of things you will need to do on JPA include: 

  • making expense claims - see Expenses and allowances
  • updating your bank account details – to make sure you get paid 
  • updating your next of kin and emergency contact details (very important), and 
  • requesting and recording leave

Keeping these records up to date is your responsibility and you could be left out of pocket if you don’t maintain them.

You will have been given instructions in your Phase 1 training if you joined after 2006, otherwise you will have received a briefing or on-line training.

You can refresh your understanding on how to use the system by going to the JPA Self Service User Guide. Unit HR will also be able to help you and will normally have JPA terminals for you to use if you don’t have access to one in your workplace.

If you have any questions, you can contact the JPAC Enquiry Centre 

  • by phone

     Military: 94560 3600 
     Civilian: 0141 224 3600
     Freephone: 0800 085 3600
     From overseas: +44141 224 3600

  • post

    JPAC Enquiry Centre
    Mail Point 403
    Kentigern House
    65 Brown Street
    G2 8EX


Last reviewed: 18/09/2017